🛒 FAQ's

How do I shop on Sanaas Collection?

Browse our collections, select your preferred product, choose your size, and click "Add to Cart." Once ready, proceed to checkout and complete your purchase using your preferred payment method.

Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track your orders and manage your details easily.

I tried placing an order, but it didn’t work. What should I do?

Please contact our support team for assistance.
📧 Email: info@sanaascolection.com
📍 Location: Address: Kanchan Bagh, Hyderabad, India

How will I know my order is confirmed?

You will receive an order confirmation via SMS or email once your order is successfully placed. If you do not receive it, please contact our support team.

Can I cancel or modify my order?

Yes, orders can be modified or cancelled shortly after they are placed. Please contact us immediately via mail at info@sanaascolection.com.

What payment methods do you accept?

We accept Debit Cards, Credit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) on selected orders.

How long does delivery take?

Delivery usually takes 3–7 business days depending on your location. Delivery timelines may vary during holidays or promotional periods.

Do you offer international shipping?

Currently, we primarily deliver within India. For international shipping inquiries, please contact our customer support team.

What is your return and exchange policy?

We offer easy returns and exchanges for eligible unused products. Please contact our support team via WhatsApp or email for assistance.

How can I contact customer support?

📧 Email: info@sanaascolection.com
📍 Address: Kanchan Bagh, Hyderabad, India